Knowledge Management

KnowledgeKnowledge Management is defined as “a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences”. More than just a collection of unstructured documents in a Content Management System or Portal, Knowledge requires control, validation, authorisation, structure, citation, reference but mostly to be KNOWN. This is where becomes a valuable enhancement to existing Corporate Knowledge. Today’s Corporate Knowledge is embedded not only in its Policies and Procedures but also in its practices and reference sources when it can be recalled in response to a need. That’s why Fast Track empowers your staff to be thinking that step ahead with information resources at their fingertips along with internal, reference and external documents. More importantly, with access to these resources online, resources are preserved and efficiency is enhanced. Fast Track leans toward the more user-friendly Business Process document structure rather than being limited by ISO standard. Issuing documents, updating history of changes, cross referencing related documents and diarising the next review and extracting distribution lists, are all automated.

Validation and verification is managed by Fast Track’s Electronic Workflow, citation and reference by automatic cross referencing and hyper linking, and value adding through integration with MS Office, Outlook, SharePoint, plus integration with other modules.

  • Internal & External Data Sources
  • All document format: MSOffice, PDF, images, drawing, etc
  • Document Approval & Publishing Workflows
  • Change and Version Control
  • Electronic and Paper Reference Sources
  • Full database interrogation & Search
  • Automatic Hyper linking & cross references
  • Web Publishing with PDF conversion
  • SharePoint/Portal Integration and search
  • Indexes and Distribution Lists
  • Knowledge Bank for Notes, Hints and FAQs

Knowledge Linking and Indexes

The Index function allows the cataloguing of documents and reference sources into logical groups for access and carrying out operations on multiple documents. Indexes link to a single source thereby allowing the one document to be accessed from any number of indexes.

Cataloguing documents into indexes saves the need for searching and allows a structured approach to information which simplifies and speeds up access for knowledge worker who know for what they are looking.



  • Auto identifies references to other documents
  • Auto converts related documents to hyperlink
  • Always opens the latest version of that document
  • Displays a list of all links per document
  • Ability to link documents to keywords
  • Can allocate “alias” for Keywords

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